Returns & Cancellations
We value your trust and aim to ensure a smooth experience. Please read our returns and cancellation policy carefully:
1. Product Returns
- Products can be returned within 7 days of purchase if unused and in original packaging.
- Open-box and second-hand products are non-returnable, except for verified manufacturing defects.
- All returns are subject to inspection and approval by our service team.
2. Service Cancellations
- Customers may cancel or reschedule service appointments with at least 24 hours’ notice.
- Same-day cancellations may attract inspection/visit charges of ₹200–₹400.
- Advance-paid bookings can be rescheduled but may not always be refundable.
3. Refund Policy
- Refunds for cancelled services will be processed within 7–10 working days.
- Refunds for returned products will be initiated only after successful quality check.
- Refunds will be made via the original mode of payment, unless otherwise agreed.
4. Non-Returnable / Non-Refundable Items
- AMC contracts and annual subscriptions.
- Gas charging and refrigerant services.
- Installation / uninstallation services.
- Discounted and clearance-sale accessories.
- Customized orders or special requests.
5. Exchange Policy
- Exchange allowed only for defective products within 7 days.
- Exchange subject to stock availability.
6. Condition of Products
- Returned items must be unused, undamaged, and include all manuals and accessories.
- Products damaged due to mishandling, improper installation, or third-party interference will not be accepted.
7. Warranty Handling
- Warranty claims must be supported with invoice/receipt.
- Manufacturer’s warranty terms apply for relevant products.
8. Cancellation by Company
- Quick Cooling Solutions reserves the right to cancel any order due to unforeseen circumstances (stock unavailability, incorrect pricing, etc.).
- Customers will be informed and refunded in full in such cases.
9. Customer Responsibility
- Ensure accurate information while booking services or purchasing products.
- Provide safe and proper access for installation and service.
10. Contact for Returns & Cancellations
+91 98649 23654
quickcoolingsolution@gmail.com
www.quickcoolingsolutions.com
